General Terms and Conditions
Terms and definitions
1.1. Advance payment means the funds transferred to the Web Environment by the Client or the User, which can be used for purchasing the Services in the Stebby (SportID) Web Environment.
1.2. Group Account means a User Account designed for the management of User groups in the Web Environment.
1.3. Administrator of the Group Account means a responsible User who manages the rights of the related User Accounts and data of the Group Account, and who has access to all options related to the Group Account and reporting in the Web Environment;
1.4. Price List means the list of prices displayed in the Web Environment that stipulates the prices of services offered by Stebby;
1.5. User means a natural person who has joined the Web Environment in person or who has been added by the Administrator of the Group Account;
1.6. User Account means the part of the Web Environment that is under the control of the User;
1.7. Client means a legal or natural person who uses the Web Environment.
1.8. Compensation means the funds related to the User Account and Group Account, with which the User can use the Client’s Advance Payment;
1.9. Ticket means the User’s right to the Service at the Service Provider on the conditions shown at the moment of purchase;
1.10. Stebby means SportID International OÜ;
1.11. Service means the Service Provider’s product or service provided via the Web Environment (above all a health or sports service);
1.12. Service Provider is a legal or natural person in a contractual relationship with Stebby who offers the Service to Clients and users via Stebby;
1.13. Terms and Conditions mean the General Terms and Conditions, Price Lists, Privacy Notice, Service Conditions, User Conditions, and/or other standard terms and conditions established by Stebby;
1.14. Web Environment means the website owned by Stebby and the parts thereof which are accessible through the domain www.stebby.eu; in some countries locally also through a national domain (www.stebby.ee, www.stebby.lv, www.stebby.lt);
Validity and amendment of the Terms and Conditions
2.1. The General Terms and Conditions (https://stebby.eu/terms) apply to all Clients, Users, and Service Providers.
2.2. The Price List applies to all Clients. The Service Provider’s Terms and Conditions and the Price List apply to all Service Providers. The terms and conditions established by the Service Provider apply to the User of the Service of the respective Service Provider;
2.3. All Terms and Conditions are available for review in the Stebby Web Environment;
2.5. If Stebby has informed the Client, the Service Provider, and/or the User of the amendment of the Terms and Conditions and the Client, the Service Provider, and/or the User do not agree to the amendment of the Terms and Conditions, they will be entitled to cancel the Agreement by notifying thereof at least 14 calendar days in advance as of the receipt of the notice about the amendments.
2.6. Stebby may terminate the Agreement with a User without advance notice if the User has significantly violated these Terms and Conditions or the Service Provider’s Terms and Conditions for using the Service. Material violation means, inter alia, the following violations:
2.6.1. The User has submitted false information;
2.6.2. The User violates the obligations arising from the agreement signed with Stebby;
2.6.3. The User violates the rules established by the Service Provider for consuming the Service;
2.6.4. The User abuses the web environment and thereby puts Stebby or other Users at risk.
Nature and provision of the Service
3.1. Stebby mediates the Service Provider’s Services to the Clients and/or Users via the Web Environment;
3.2. The Service Provider stipulates the rules for purchasing and consuming the Service in the Web Environment;
3.3. Keeping a user account in the Web Environment is free of charge;
3.4. Only the User has the right to purchase the Service or initiate its use;
3.5. Payment for the Service takes place via the Advance Payment or Compensation of the User Account, if possible, preferring the Compensation;
3.6. Upon partial payment for the Service via the Web Environment, the missing funds are reimbursed upon agreement with the Service Provider (e.g. in cash, with a card payment at the site, etc.);
3.7. If so permitted by the Service Provider, the User may buy the ticket in the Web Environment or at the site of the Service Provider of the Service;
3.8. Advance Payment is made in the manner described in the Web Environment; as a rule, with a bank transfer to the bank account of Stebby, using the reference number of the Client or the User;
3.9. The unused Advance Payment of the User is returned when the User Account is deleted;
3.10. If the User has bought a ticket, but the Service is not provided to them for reasons attributable to the Service Provider, the User has the right to get a refund of the finances within the value of the ticket in its User Account;
3.11. If the User has bought a ticket and made an appointment for using the Service but does not actually use the Service, the Service Provider has the right to mark the ticket as used. In this case, the funds belong to the Service Provider;
3.12. If the User has bought a ticket, but the Service is not rendered and no appointment is made for using the Service, the funds reserved for the ticket belong to Stebby.
3.13. The User Account is personal and can be used solely by the User. The User is prohibited to grant the use of its User Account to other persons;
3.14. The Services and tickets are sold and reversed only through the Web Environment.
Personal data protection, processing, and direct marketing
4.1. Stebby owns the copyright to the Stebby Web Environment, including the software, databases, and graphic design;
4.2. Stebby suspends access to User Accounts that contain false information until the correction of the data. If the data is not corrected within 14 days after notifying the User, Stebby will have the right to delete the User Account. The above applies to all accounts in Stebby;
4.3. In the event of a suspected scam, Stebby will have the right to close the account related to the suspicion and suspend transactions;
4.4. The data processing principles, available on the website at www.stebby.eu/privacy, are applied to the personal data gathered in the Web Environment and in relation to that.
User rights and obligations
5.1. The User shall follow the Terms and Conditions of Using the Service established by the Service Provider;
5.2. Liability for the violation of the rules established by the Service Providers lies with the User who has committed the violation, and not Stebby;
5.3. The User shall keep in secret the access to the User Account and if third persons have gained access, shall inform Stebby immediately thereof;
5.4. The User has a right to the Service when he or she has bought a ticket;
5.5. The User presents correct data to Stebby and monitors on a current basis that the submitted data are up to date. The Client is liable for the accuracy of the presented data.
Obligations and liability of the Parties
6.1. The Parties to the transaction of providing the Service are the User and the Service Provider;
6.2. Stebby is not liable for the fulfillment of the obligations arising from the agreement signed between the Service Provider and the User;
6.3. Stebby is not liable for the harm caused to the Users during the use of the Service (such as injuries, medical costs), as well as proprietary damage (such as loss or theft of personal belongings);
6.4. The User presents true data to Stebby and monitors on a current basis that the submitted data are up to date.
7.1. The Parties shall be fully or partly released from the fulfilment of obligations arising from and relating to the Agreement during the period when this is prevented by force majeure, whereas the Parties shall take all measures to avoid causing damage to the other Party and to ensure the performance of the Agreement to the furthest possible extent. The occurrence of the force majeure must be certified by the Party who wishes to refer to the circumstances of force majeure as grounds to be released from liability arising from the legislation or the Agreement for the failure to fulfil or undue fulfilment of the obligations assumed under the Agreement;
7.3. Upon the occurrence of the circumstances of force majeure, the Party shall inform the other Party thereof in writing immediately;
7.4. Upon the occurrence of the circumstances of force majeure, all deadlines set out in the Agreement shall be extended by the period of occurrence of these circumstances. If the circumstances of force majeure last for more than one month, the Parties have the right to cancel the Agreement.
Other terms and conditions
8.1. The Parties may not transfer any rights and obligations under the Agreement to any third parties without the prior written consent of the other Party;
8.2. Any notices forwarded by the Parties in relation to the Agreement shall be in a format that can be reproduced in writing;
8.3. In the performance of the Agreement and in case of disputes arising from the Agreement, the Parties shall follow the legislation of the Republic of Estonia;
8.4. An effort is made to resolve the disputes arising from the agreement by agreement of the Parties. If an agreement is not reached, the dispute shall be resolved in Harju County Court.
8.5. The Agreement is deemed concluded when the User has confirmed in the Stebby Web Environment that it consents to the Terms and Conditions of this Agreement.